CHUKWUEMEKA CHARITY

Abuja, NG.

About

Results-driven Virtual Assistant and former Executive Personal Assistant with a solid foundation in Business Administration and International Relations. Specializing in executive support, remote operations, and e-commerce backend management using Google Workspace, Microsoft Office, Slack, Zoom, and Jumia. A highly self-disciplined professional available for up to 40 hours/week, expert at managing workflows independently across global time zones and aligned with US business hours.

Work

GLOBAL VIRTUAL ASSISTANT

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Virtual Assistant

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Summary

Providing comprehensive administrative, operational, and executive support to global clients, optimizing workflows and managing digital operations.

Highlights

Manage email correspondence, calendar scheduling, and administrative tasks to streamline daily business operations.

Provide remote customer support and client relation services, maintaining high satisfaction rates.

Coordinate data entry, document preparation, and digital content updates across various platforms.

SKYFARI TRAVELS AND TOURS

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Sales/Travel Manager

Abuja, Federal Capital Territory, Nigeria

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Summary

Managed sales and travel operations, cultivating strong partner relationships, ensuring brand consistency, and delivering comprehensive travel solutions for clients.

Highlights

Cultivated and maintained robust relationships with key partners, agencies, and vendors, enhancing collaborative marketing and sales initiatives.

Ensured meticulous brand consistency across all marketing channels and client-facing materials, upholding the company's professional image.

Facilitated seamless client travel experiences by expertly booking flights and preparing all necessary travel documentation.

EAGLE PICTURESQUE SERVICES (EPS)

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Online Agent

Abuja, Federal Capital Territory, Nigeria

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Summary

Currently serving as an Online Agent, specializing in personalized travel consultation, itinerary planning, and efficient flight booking for diverse clients.

Highlights

Develop bespoke client itineraries and manage efficient flight bookings, ensuring tailored and seamless travel arrangements.

Provide expert travel consultation, guiding clients through destination choices, travel requirements, and optimal travel solutions.

Leverage comprehensive industry knowledge to deliver high-quality, personalized travel services, enhancing client satisfaction.

ASM TRAVEL AND TOURS LTD.

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Personal Assistant, C.E.O

Abuja, Federal Capital Territory, Nigeria

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Summary

Supported the CEO of a dynamic travel and tours company by managing complex schedules, conducting strategic research, and ensuring consistent brand representation to optimize operational efficiency and market growth.

Highlights

Managed and optimized the CEO's intricate schedule, streamlining operations and contributing to enhanced productivity and strategic focus.

Conducted in-depth managerial research to identify and analyze emerging market trends and potential growth strategies, informing key business decisions.

Ensured consistent brand representation and messaging across all marketing channels and materials, reinforcing company identity and market presence.

JUMIA

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E-commerce Visual Assistant

Lagos, Lagos State, Nigeria

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Summary

Administered e-commerce operations by managing product listings, optimizing pricing, and maintaining website content to enhance online sales and customer experience.

Highlights

Managed comprehensive online inventory, including product uploads and dynamic pricing adjustments, to ensure accurate and competitive product offerings.

Maintained and updated e-commerce website content, ensuring optimal visual presentation and seamless user experience for online customers.

Provided dedicated support for online product presentation and sales, contributing to effective customer engagement and conversion.

Education

UNIVERSITY OF THE PEOPLE

Pasadena, California, United States of America
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BSc Business Administration

WESLEY UNIVERSITY

Ondo, Ondo State, Nigeria
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BSc International Relations

UNIVERSAL SCHOOL OF AVIATION

Lagos, Lagos State, Nigeria
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Certificate Travel Agency Management

Languages

English

French

Igbo

Hausa

Skills

Project Management & Leadership

Project Management, Time Management, Leadership, Strategic Planning, Process Optimization, Multitasking.

Communication & Client Relations

Effective Communication, Public Relations, Client Relations, Customer Service, Travel Consultation, Stakeholder Management.

Travel & Operations Management

Travel Agency Management, Itinerary Planning, Flight Booking, Travel Documentation, Logistics Coordination, Vendor Management.

Digital & E-commerce Operations

E-commerce Management, Website Management, Inventory Management, Pricing Optimization, Digital Content Management, Online Research, Data Entry.

Business & Brand Development

Market Research, Brand Consistency, Growth Strategies, Business Administration, Critical Thinking, ROI Optimization.

Teamwork & Collaboration

Teamwork, Cross-functional Collaboration, Virtual Collaboration, Executive Support.

References

MRS THERESA SUNDAY

GRACIOUS SCHOLARS GLOBAL ACADEMY, Phone: 07078044959

MRS ESTHER UCHECHI

EDUHUB TRAVEL AGENCY, Phone: +234 816 624 0385